IMPORTANT PATIENT NOTICE

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Welcome to Trinity Medical Centre

Part of the Primary Care Network East

trinityOur Practice is highly patient focused and we have a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the practice team with other health and social care workers in the community.

We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.

This website is aimed at providing you the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use.

Please have a look around and send us any comments or suggestions if you like. We can use your comments and ideas to improve our online services and develop the content of this site accordingly.

Important information from Monday 19 July 2021

Although no longer a legal requirement from 19 July 2021 we respectfully ask that all patients continue to wear a face mask or covering (unless exempt) while visiting the practice and continue to socially distance.
Patients who refuse to wear a mask may be asked to wait outside until they are called in. We do understand this is frustrating, but we have a duty to protect sick or vulnerable patients and our staff. Some patients cannot receive the covid vaccination due to medical reasons and we want to keep everyone safe.
Our staff will continue to wear face masks and PPE to ensure patient safety.
Thank you for your understanding

The way data is collected from GP systems is being replaced.

This collection is called GP Data for Planning and Research and its purpose is to support the data needs of the health and social care system including policy development, public health, planning and commissioning of services and research.  This new collection is designed to reduce the number of requests for access to data received by general practice.

Please watch this short video to find out more.

More detailed information can be found via NHS Digital, including the process of how you can opt out.

Data collection will not commence until NHS Digital has met the tests, if you do not want your data shared with NHS Digital please complete this Form and return to us. 

We will keep you updated on timelines for when we expect the programme to go live.

Mythbusting social media posts about the national data opt out

How your data is used

Posted on 03.06.21

COVID VACCINES

It's never been easier to get your Covid-19 vaccine

  • To book an appointment at a local vaccine centre (The Glen, Cleadon Park or Flagg Court), please call the South Tyneside Vaccination Contact Centre on 0191 283 1925 or speak with your GP practice.
  • To book an appointment at a large vaccine centre (such as the Nightingale Hospital or Centre for Life) or at selected local pharmacies, visit the NHS website or call 119 between 7am and 11pm

Got questions about the vaccine?

Information, and answers to frequently asked questions about the vaccine, are available at www.southtynesideccg.nhs.uk or visit the NHS website 

How to stop the spread of coronavirus (Covid 19)

How to stop the spread guidance has now been made available on the Public Health England website in 30 different languages.

How to stop the spread of coronavirus (COVID-19)

Better U Logo

Trinity Medical Centre has been accredited with the first level Better U Award. What is a better u…

The South Tyneside a better ü programme aims to increase self-care and supported self-management of health conditions. GP practices support this programme by providing patient-centred care to people which meets their needs in a primary care setting and encourages them to take greater responsibility for their own health and wellbeing.

What self-care might mean to you…

• Having more control over your health and the services you receive
• Knowing how and when to seek support if you have a health concern
• Having more knowledge and information to be able to manage a health concern or condition at home
• Knowing what groups and support are available near your home

For further information about the programme please visit the Better U website https://wellbeinginfo.org/self-help/health/a-better-u/

NEW PATIENT SIGNPOSTING INITIATIVE

A recent audit has shown that 40% of patients are making wrong choices when it comes to making a visit to the surgery, often consulting with a doctor when an alternative healthcare professional could have been more appropriate. 

Due to this new initiative, we are now able to offer our patients same day/next day access.  No more waiting for weeks to see a GP.  We believe we are the only practice in South Tyneside offering this access to patients.

We are asking all our patients to help us maintain this excellent access by allowing our Healthcare Navigators to direct you to the best healthcare professional for your needs/problem.  Patients are still accessing the GP for medication or forms etc all of which reduces this excellent access. 

When you contact the surgery you will be asked a few questions from our Health Care Navigator to help them to direct you to the right person to deal with your call or visit to the surgery.  This may be a physiotherapist, a Pharmacist, a Nurse Practitioner, Nurse or even someone from our Admin Team.  This is to ensure our patients have their problem dealt with without delay by the right person and therefore receive a better experience.

The Health Care Navigators have been trained and as part of our Team are bound by the same confidentiality policies. 

ON LINE PATIENT ACCESS.

This is the easy way to have access to your GP 24/7 - order repeat medication, get blood results, make an appointment. Do it on line or download the APP - it is really easy, simple and convenient.

https://youtu.be/UON6WN3SUrQ  watch how easy on line access can be!  Register today

Disabled Access

The surgery is equipped for disabled access.  There is disabled parking at the front of the building and we provide a bell at the front door should you need further assistance and the doors open with an electronic opener.  We also provide a disabled toilet near the reception desk. If access proves difficult to any of our disabled patients, we would be happy to consider any suggestions for improvements.

(Site updated 30/11/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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