IMPORTANT PATIENT NOTICE

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Welcome to Trinity Medical Centre

Part of the Primary Care Network East

trinityOur Practice is highly patient focused and we have a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the practice team with other health and social care workers in the community.

We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.

This website is aimed at providing you the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use.

Please have a look around and send us any comments or suggestions if you like. We can use your comments and ideas to improve our online services and develop the content of this site accordingly.

IMPORTANT UPDATE REGARDING YOUR COVID VACCINATION

When you are eligible for your COVID vaccination you will receive a text message with a link to invite you to book your vaccination. Please be assured that this message is a genuine message from the practice. You will also receive this text to book in for your second dose. If you do not have a registered phone number the practice will contact you via letter to invite you to book your vaccination.  

Your text message will look like this:

Dear Mrs TEST,

You have been invited to book your

COVID-19 vaccinations.

Please click the link to book your vaccination times: accurx.thirdparty.nhs.uk/r/gjdnfhfrtf

 

COVID-19 VACCINATION PROGRAMME IN SOUTH TYNESIDE

More than 64,000 local people in South Tyneside (around half the adult population) have now had at least one dose of the Covid-19 vaccine, with many in the most vulnerable groups now receiving invitations for their second dose. We are on track to reach all of our patients in the first nine priority groups with first doses by the end of March.

If you are in one of the first phase nine vaccine priority groups and you have not had yours yet, please contact us as soon as possible before the end of March to book you into a local vaccine centre. Patients aged 50-54 should have received invitations over the last week.

If you receive an invitation to a large vaccine centre like the Nightingale or Centre for Life and you are in one of the initial vaccine priority groups shown in the link above, it is ok to request a vaccine locally if that is more practical for you.

Better U Logo

Trinity Medical Centre has been accredited with the first level Better U Award. What is a better u…

The South Tyneside a better ü programme aims to increase self-care and supported self-management of health conditions. GP practices support this programme by providing patient-centred care to people which meets their needs in a primary care setting and encourages them to take greater responsibility for their own health and wellbeing.

What self-care might mean to you…

• Having more control over your health and the services you receive
• Knowing how and when to seek support if you have a health concern
• Having more knowledge and information to be able to manage a health concern or condition at home
• Knowing what groups and support are available near your home

For further information about the programme please visit the Better U website https://wellbeinginfo.org/self-help/health/a-better-u/

NEW PATIENT SIGNPOSTING INITIATIVE

A recent audit has shown that 40% of patients are making wrong choices when it comes to making a visit to the surgery, often consulting with a doctor when an alternative healthcare professional could have been more appropriate. 

Due to this new initiative, we are now able to offer our patients same day/next day access.  No more waiting for weeks to see a GP.  We believe we are the only practice in South Tyneside offering this access to patients.

We are asking all our patients to help us maintain this excellent access by allowing our Healthcare Navigators to direct you to the best healthcare professional for your needs/problem.  Patients are still accessing the GP for medication or forms etc all of which reduces this excellent access. 

When you contact the surgery you will be asked a few questions from our Health Care Navigator to help them to direct you to the right person to deal with your call or visit to the surgery.  This may be a physiotherapist, a Pharmacist, a Nurse Practitioner, Nurse or even someone from our Admin Team.  This is to ensure our patients have their problem dealt with without delay by the right person and therefore receive a better experience.

The Health Care Navigators have been trained and as part of our Team are bound by the same confidentiality policies. 

ON LINE PATIENT ACCESS.

This is the easy way to have access to your GP 24/7 - order repeat medication, get blood results, make an appointment. Do it on line or download the APP - it is really easy, simple and convenient.

https://youtu.be/UON6WN3SUrQ  watch how easy on line access can be!  Register today

Disabled Access

The surgery is equipped for disabled access.  There is disabled parking at the front of the building and we provide a bell at the front door should you need further assistance and the doors open with an electronic opener.  We also provide a disabled toilet near the reception desk. If access proves difficult to any of our disabled patients, we would be happy to consider any suggestions for improvements.

(Site updated 22/04/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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