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Practice Management

Mrs Margaret McPherson

Business Manager

Our business manager is responsible for the overall management of the practice. It is her responsibility to ensure that the day-to-day organisation and administration is managed in an efficient and caring manner allowing the doctors to devote as much time as possible to caring for their patients.

Mrs McPherson should be able to help with any administrative or non-medical problem and will be available should you have any complaints or suggestions.

Reception

All the receptionists are fully trained and do a very difficult job. They are usually your first point of contact and will try in every way to help you. The receptionists deal with general queries, repeat prescriptions, appointments and results. The more information you are able to give them, the better they will be able to help you.  All the receptionists are bound by the same rules of confidentiality as the doctors and nurses.

Secretaries

The secretary will be available to help with any query you may have regarding referral to hospital or chasing up hospital appointments. She will be available between 09:00  and  17:00 each day.

 
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